Had we picked up at the showroom I might have bought a few accessories.Either way I'm just grateful Kole was there! You can use the little up and down arrows to raise or lower assist, but that doesn’t really do anything in throttle mode (unless you configure that as I will mention soon). We called the showroom, talked to Blake, let him know that someone will need to come meet us as we just drove 70 miles to get here. Thank you! That makes sense! Correct me if I am wrong, the Geared motor is the way to go for hills? Say goodbye to the daily search for the perfect spot. They were so nice we decided to buy a second bike at the same time for me.Looking forward to riding out new e-bikes.Couldn’t be happier! Now, that is customer service! They said it would take 8-10 weeks due to high demand for these quality bikes. Within a week or so, we had two new bikes! MORE+. So definitely something to keep in mind and be careful of. Purchased the Model S. The box it came in was huge & was very well padded. It is still large and easy to read, and the color makes it even better. That’s a great question about charging… I think you might need to spend money buying the external charger if you want to charge the battery off the bike frame, great insight. Hi MIR! The staff was fantastic with helping us choose what electric bicycle was best for my wife and then were very patient with us as we all walked through all the color choices offered to build a custom bike just for her. Unfortunately, the new display here does not follow that trend, and instead you get a 4 bar infographic. That’s awesome. We ordered 2 Model R's. I was lucky enough to attend the open factory on Saturday 8/22/2020. No one at the showroom was willing to drive over and help us out. We are told to go to the warehouse, We show up, drive around and find the door to the warehouse open. It is a pretty intricate system, it even remembers what your last level of pedal assist used was and will default to that when you boot it up. So, we recently ordered a Model R, for him. In a regular bicycle, this translates to the ability to rotate the pedals and crank arms. I am 57 years old and took it out for a ride today and it was so much fun. After doing extensive research on e-bikes for my wife, and trying out many, I contacted EBC and spoke to Shannon who gave me a wealth of information and ideas for my wife bike. You may also remember a quote from the founder of the company saying: “One of the main things that differentiate our company from other brands is that we 100% factory build custom ordered bikes in California, USA. The good news is, I am told that the bikes come fully assembled and nearly ready to ride (I’m guessing that there is some handlebar adjustment to be done). Awesome design, works really well. Unfortunately I haven’t gotten any type of answers from EBC. Hand stitched leather grips and comfortable 300 x 300 x 100mm thick, high density foam, and back bumpers for support and cushion. They're quick and smooth, with predictable, easy-to-control power and a long-lasting removable battery that recharges at any household outlet. You can click down to zero, and this will turn the throttle off, while leaving the display and lights accessible. Operating the bike is a bit of a trick. The folks at Electric Bike Company are very friendly and available to answer calls and emails, so that would be worth double checking (and I’d love to hear back about what you find). It was a success, by the time we got back from riding the bike trails. Schwalbe Fat Frank tires reinforced with KEVLAR® fibres, together with the 50 EPI casing and puncture protection, is perfect for high mileage of an ebike. Electric Bikes. Now, the display LCD will boot up. They are wonderful. With this 1000w electric bike, you’ll have the power to get you yourself over any hill with no trouble at all. I was surprised at all the options and colors, the wife wanted a purple one and the only place was Electric Bike Company. The world deserves a better e-bike and Electra has cracked the code, combining comfort, stability and performance in one stylish package. The customer service is excellent and the bike is easy to perform maintenance on. The Ford Super Cruiser electric bike carries on Henry Ford’s vision and commitment to “make great products that contribute to a better world." Ships fully assembled, 100% ready to ride on day one. Electric Road Bikes. I emailed them 4 times with no replies and called twice. Bike is extremely well made & arrived in perfect condition. Wow, these are beyond awesome to ride. This is a great cross-country touring bike that gives you access to the outdoors with confidence that its twin battery, twin motor, and twin suspension design will take you beyond your normal range and back again. Real learning curve after regular bike. For those who cannot park near charging outlets or simply prefer to store the pack in a more stable environment (since the bike might not easily carry up stairs), they do offer a $99 portable fast charger that puts out more than twice the energy for even faster fills. Trek e-bikes make more possible. Staff have been amazing helping me with the setup. They are a blast to ride. We prefer thumb throttles over twist throttles, as we have found twist throttles very dangerous, especially when lifting your bike over curbs and obstacles. So, once the battery has been charged, mounted, and locked into the rear rack, you need to make sure the toggle switch on the bottom is set to on (the I, not the 0 symbol). To start I made a mistake when ordering , called Electric Bike and they took care of MY mistake without so much as a whimper! The brake levers here are full 4 finger levers and even have ball ends, a safety and comfort cue taken from motorcycles. He spoke to Kole let him know the bike is there somewhere. For a cruiser bike with a powerful motor, the need for gears goes down quite a bit for many riders. I found cheap ones and very expensive ones, then found Electric Bike Company. I do appreciate how nicely the wires and cables are organized at the head tube and that they are internally routed for protection and aesthetics. Called back and was asked to hold and after several minutes… no answer so I gave up. I was able to ride longer that I expected and the battery held up great.I'm 72 and this bike helps me up the hills. The bike is definitely 5 stars but his customer service is 100% 5 stars.Note to EBC....please don't send people to the warehouse to pick up bikes unless you have someone there from your showroom. I needed a bike that was strong enough to support my size, and weight, 6', 260#. Does this seem like a good fit? With such a rear-heavy design, these bikes do suffer from a bit of frame flex. Every EBC bike comes with integrated front and rear safety lights. We hand build all bikes with hardware and integrated bearings to be 100% stainless steel, rust resistance and corrosion free. I just received my Model R and although I've only had a chance to ride about 20 miles, it has been a blast. buy now. Received my Model R from the Electric Bike Company yesterday. My boyfriend and I rode 12+miles and I can't wait for the opportunity to get on my girl again!! Such a smooth ride and has the speed I was looking for. The service was great from the salesperson to the people at the main office when we picked up our bikes. Ride1Up provides great value, but they haven’t been around as long as EBC or Motive. Another win from the previous years here is braking. The bikes truly are comfortable. I do have two questions on this bike… Can the battery be removed and charged off of the bike with the retractable cord or do you need the optional charger to do this? By submitting this form, you are consenting to receive marketing emails from: Electric Bike Company, 519 Superior Ave, Newport Beach, CA 92663, https://electricbikecompany.com. It’s the right choice, and adds to the sense of control and durability. Check out the review of our Model C by Electric Bike Review for their thoughts on the quality of our bikes. Very happy with your company. I love my new Model R.It arrived early and I have been 60 miles this week so far on trails and the beach. The founder is very passionate and the team provides great customer support. I cannot describe my appreciation in words for your perfect job! Was told 8 to 10 weeks and took 5 weeks. Great company, quality bikes, the Model r arrived unscathed even though the shipping box was in terrible shape. which is way more than most ebikes that are rated for 250lbs, To help protect the bike when parked, there’s a built-in alarm system, similar to a car alarm, that will sound a siren if the frame is jostled, it’s a neat little extra… and you get a wireless remote to arm and disarm the system, These bikes are a bit heavier at 56.8lbs (without the fenders and baskets) because they come with a sturdy welded-on rear rack, integrated battery charger, longer handlebars, fatter tires, and bigger comfort-oriented saddle and grips, You’ll probably rely on the throttle and electric assist more heavily because they only come with one gear, that keeps the bike simple but makes it difficult to start from standstill without a bit of help… and could be a real bummer if you drain the battery all the way down to zero, I like how the kickstand looks, appreciate the adjustable length, and feel that it supports the bike well, but it is positioned in the center of the frame so you could get pedal lock when reversing the bike, The fork, handlebar, chain cover, and optional fenders are all made from Steel… which is strong and tends to be quiet, but can start to rust if it gets scratched, the optional front basket is aluminum alloy (along with the main frame and integrated rear rack), Minor consideration, the headlight does not point where you steer because it’s mounted to the head tube or front basket by default, this can be a little disorienting when making sharp turns in the dark, The frame only comes in one size, but at least there’s a step-thru and high-step option, as well as an adjustable-angle stem to dial in fit, Despite the double-tube design of the step-thru frame, there is still some frame flex when you pedal hard or turn quickly, the rear-mounted battery and motor make the bike rear-heavy and contribute to this flex, You can angle the display to reduce glare but it isn’t removable, this means that it could get scratched at the rack or take more weather wear when parking outside, I think the integrated battery charger is neat, but it only offers a basic 2amp flow and might take a bit longer for the big battery option, you need to spend even more money ($99) to buy a stand-alone charger if you want to charge the battery off-bike but at least it puts out 5amps which will fill the pack super fast, Be careful with the right side of the rear axle because the motor cable protrudes here and could get snagged or bent if the bike tips over, this is a design vulnerability than many hub motors experience and just something to be considerate of, Minor consideration, with extra-long handlebars like this, the bike just cannot fit between cars or through doors as easily and might scrape them if you aren’t especially careful… I recommend turning the bike off when walking it so you don’t accidentally activate the throttle or pedal assist. Everything you love about road riding, with an added boost of pedal power. Hey! a leisurely ride, about 40 minutes and 6 miles later, my wife was so excited she designed a custom color model "M" Shanon had helped on the initial design of the bike, and Blake edited it when my wife decided to change a few colors!Great experience and a great staff!ThanksMike and Somi. Thanks Sean & Team ! It was so fun and amazing. Delivery date 9/22/2020. The company does offer two rear sprocket choices, 16 tooth for comfortable high-speed riding or 18-tooth for easier starts and slower riding. I love my model c so much it's not even funny. Comfortable upright body position supported by large tires, swept-back handlebar, vibration-dampening steel fork, plush saddle…... One of my favorite cruiser ebikes… just so many possibilities, and it seems like the company cares about all of the details. I would not know it’s an Ebike if I didn’t have to turn on the power button to operate. Just adjust the handle bars and the seat and off you go. I absolutely love it! There is a deep dive here too with lots of options. And these are not bottom-of-the-barrel components either, the pedals were chosen for performance as well as aesthetic and safety while the adjustable stem aims to accommodate riders of different heights. Launched in 2012, the Electric Bike Company was originally called Madiba Electric Bikes (that’s Nelson Mandella’s nickname) then updated to EBC around 2016. There are a few trade-offs here with the lack of bottle cage bosses, mid-mount kickstand that gets in the way of the left crank arm if left down, and protruding power cable from the right side of the hub motor, but overall the bike just works, and these are not unique issues to EBC. The percentage you do see listed here is for voltage. Awarded top rated E-Cruiser in USA by (Electric Bike Review 2018 / 2019 / 2020). I don’t normally do reviews but this company is OVER THE TOP good ! Based mostly on the fact that this bike is built in the USA and with as many US parts as well as great reviews I purchased the Model R. The support staff helped me on 3 different phone calls to decide on options. How is the cadence when the bike is maxed out at 28 MPH pedal assist? It makes for a fun ride and as much exercise as you want to get! I had a minor issue which Lorraine in customer service took care of immediately! I did not experience speed wobble, the larger tires felt comfortable and stable, even when riding with no hands. I do plan to cover their new models soon, and I expect that they will be excellent too. I cannot say enough about the quality and fun we are having with these bikes. Wow, what fun. Electric Bike Company had to reinforce the frame for strength (to reduce any flexing) and to guarantee the maximum 360lb weight rating and support the front rack etc. He's the best! I have shared your website with several friends that are also shopping for their first e-bike. Since e-bikes are faster, used more often than regular cruisers, and often with more cargo; we install motorbike grade, double walled, Aluminum 2″ wide Ebike Rims. Considering my interest in upright position, and class 3 with throttle, I’ve narrowed my choices to: I feel torn between these models and really need your help for making the final decision. After the scheduled wait time our bikes were delivered to our door. The 180mm rotors come with stainless steel attachment hardware, for extra safety and stopping power. Just ordered our second model R. Our friends are so impressed, they may buy them too! The new location is beautiful and easy to get to. Both of those cruiser models only come in one frame size, and they leverage the same powerful hub motor and rear-rack battery, but you do get two battery capacity choices, along with several classy colorways. Thank you for your hard work. I’ve moved on from the EBC models. I don’t mean to gush too much here, it’s just worth noting that these guys really seem to care. Mid-drives might be the most efficient for climbing, but you have to factor in the lack of a throttle in most cases and lower nominal power… you also get some increased drivetrain wear and have to shift to really benefit them :) I do like the Model C and think that the Electric Bike Company is a leader and good company all around. Prior to ordering, we test drove some Pedego bikes. We purchased 2 bicycles in person at the showroom. The model y which my wife loves and the model R which I love. It was easy to unpack and get ready to ride. Court, thank you so much for your informative response. Powering these cruisers, their integrated LED lights, the backlit display panel, and an integrated USB port (below the display) is a 48v rack-mount battery. This doesn’t mean their bikes are perfect for you… but they are some of the best bikes for the price. If you like this style of bike, I think it’s a good choice for a variety of terrain because the tires are larger and the long handlebars and sprung saddle will absorb some of the trail bumps. The are the cutest bikes on the market and it was great being able to customize everything on them. Ideal gearing considerations for our Cruiser style riding is a front 56T chain ring and a 16T or 18T for the rear – we default to the 18T for medium to hilly terrain terrain (16T is for high speed peddling and very flat terrain, by request). Hi Court, Great Review with the Model C, I almost decided on the Model X but with Pocono Mountains of NE Pa. the C has the bigger motor. Excellent quality product made with pride and craftsmanship. I hope this helps, and I hope you’re happy with whichever product you decide on! Yeah, I think geared hub motors are great for throttle operated bikes when you want some torque and zip. wondering how the Cadence would be like when you are maxing this thing out at 28 mph since it is only single speed. Higher torque will rotate the wheel easier and create more acceleration, especially from a stop. Highly recommend Electric Bike Company for the quality of the bike and the excellent customer service to date! Now riding our bikes out in nature, seeing new sights brings us such happiness. No regrets, 5 star quality. What an amazing eBike. The Model C is a classic style electric cruiser, built to order, 100% customizable, and arrives fully built. Thank you! I hope this helps! Electric Bikes of Arizona Electric Bikes of Arizona Electric Bikes of Arizona Electric Bikes of Arizona Check out the Lectric XP's Step Thru video to see how you can use it! We bought 2 of the Model R bikes. The ride is very comfortable and with the Power Assist option, makes biking hills a breeze. Apparently they have a tight partnership with a manufacturer which custom builds each battery to have individually fused cells along with two temperature sensors. Love my new R model bike. My wife and I have driven much further exploring Michigan's beautiful fall season. We are so happy we met him. No one from the showroom told him we were coming. No regrets, 5 star quality. Electric bikes amplify your pedaling power and your ability to do and see more. Exactly what i ordered and it's beautiful! UPDATE: All models now come standard with a color display, there’s a 7-speed drivetrain option for $99, tire options, an 80mm spring suspension fork with hydraulic lockout can be added for $149, there are 25 color options for the frame, rims, and battery box (or send a Pantone Code to match over 10k color options), handlebars can be changed from cruiser to upright, and they are using a CLICK back rack system that’s compatible with the MiK carrier plate. 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