Lead initiative to drive efficiencies in the online ordering process. The team is likely to be established as a Knowledge Centre that provides business consultancy in replicating success via a number of measures including sharing of best practices within the region and ensuring their timely implementation. Oversee and manage project manager, database specialist and web development teams that comprise the full-service Software as a Service (Saas) Implementation Team. Serves as training liaison and subject matter expert for implementation related matters for Regional and National Account Managers, and Implementation team staff additions. Preferred experience with MS Project and MS Access is desired, Knowledge of project management principles, practices and procedures a plus, Attention to detail and impeccable follow through, Strong written and verbal communication skills and interpersonal skills, Ability to work globally (and virtually) with a variety of cultures & key project stakeholders, Diploma or Bachelor’s degree in Electrical Engineering, Information Technology, Business, Management, Operations Management or Operations Research preferred or equivalent experience, Minimum of 7+ years in a project management or equivalent role, including experience managing vendors, issuing RFPs, and bid leveling, Conveys and demonstrates strong knowledge of healthcare products and the implementation process, Define and document a detailed implementation plan to client, broker, and sales, identifying gaps and creative solutions to potential roadblocks, Manage multiple concurrent account implementations including but not limited to: structure and billing set-up, eligibility collection, plan building, database loading, ID cards, preparation and delivery of plan materials etc, Direct, plan and drive project resources ensuring delivery of the project to the customer on-time and within the outlined project plan, Troubleshoot and resolve all issues related to the implementation process, plan design and customer deliverables, Track and monitor the progress of all functional areas throughout the implementation process and communicate status to customer, Account Management Team and leadership, Exhibit strong partnership skills with Sales Staff and internal functional areas as well as Specialty Benefit personnel and any outside vendor relationships as necessary, Build and sustain strong professional customer relationships throughout the implementation process as the primary point of contact as well as ongoing support throughout the year as necessary, Ensure integrity of implementation process, Travel to meet with customers as necessary, Previous experience within the Medical and/or Pharmacy Benefits industry, Previous implementation experience within the healthcare/health insurance industry, Coordinate the development of facility implementation plan, Participate daily in the incident management process while onsite during facility implementation, Coordinate implementation tasks with Project teams to accomplish system implementation and support solution adoption, Provide coordination of CGI Team resource scheduling in support of clinical and technical implementations and training, Provide subject matter expertise on vxVistA modules, overall application deployment and integration, Develop process improvement protocols and assist with policy improvements as needed, Maintain and provide expert level knowledge of trends and regulations of the Project solution, Assist with training materials and training program of the Project, Work directly with Project Leadership, Project teams and Facility groups to provide timely implementation knowledge and management of deployment plans, Proven Implementation and deployment of health care systems experience in a multi hospital environment where training is an element of the implementation, VistA system experience in a healthcare environment Highly Desired, Demonstrated understanding of hospital operations, Proven experience participating in implementation Go Lives, Ability to work well with doctors, nurses, and hospital administrative staff, Ability to develop and work within a plan, Must be willing to work on-site at 19 different geographically dispersed locations within the State of NY, Ability to work effectively within a team environment under tight timelines, Service-oriented attitude, attention to detail, ability to multitask, Willingness and ability to adapt to constant change, Ability to understand the big picture and make connections between the areas/tasks/topics, Manage all project administrative activities of multiple simultaneous projects, Manage and report to various project budgets and timelines, Develop, and mentor Implementation Consultants and project team members, Provides input to IT strategic and tactical planning and high level staffing plans, Plan all aspects of complex software implementation projects and other assignments, Manage project scope, forecast, resources, and deliverables within specified deadlines while continuously assessing the client’s ability to change relative to the agreed scope, Work directly with the client project management team throughout all project phases, Conduct customer webinars related to Omnicell products, Proactively identify significant project risks, develop mitigation strategies, escalate to leadership, and implement approved mitigation steps, Provide internal and external project status reporting, ensuring all stakeholders receive the required level of detail, Actively lead status meetings with the client and project team. Managed, directed, controlled, and reported on all aspects of scoping, requirements definition, design, development, testing, and deployment of projects. A key priority will be execution of Global Standards, Risk & Compliance to ensure that our conduct matches our values, To achieve this, Banking Operations and CDD must transform its way of doing business, with strong emphasis on customer driven propositions, Canada Business Implementation Team reports to the Canadian Head of Banking Operations and CDD Management and acts as a strategy interface with Group Strategy and engages with a number of senior stakeholders in Canada CMB & RBWM. Managed external design team, including deliverables and budget, for new software design. Highly successful in creating vision, identifying opportunities, and building successful organizations. Supervise teamwork processes, procedures, expenses, and support programs, Launched recycling rewards programs in more than 50 communities across the, Primary contact between [company name] and external government and waste, Enacted several cost saving measures such as using video & web conferencing rather than traveling onsite, Managed deposit accounts for Middle Market Commercial Banking customers primarily by (1) providing customers with portfolio recommendations; (2) working with Underwriters and Credit Analysts to determine best available options for customers; (3) setting pricing allocations; and (4) performing daily accounts maintenance tasks, Provided weekly status updates for key projects to other managers on the Strategy Implementation team and provide Monthly Business Review updates to the Commercial Banking Leadership Team (CBLT), Oversaw the Windows 7 migration for the nine lines of Business within Commercial Banking for approximately 2,500 associates; responsibilities include (1) scheduling associates for migration within 3 month window; (2) verifying key applications are Windows 7 certified; and (3) providing updates to business partners and senior leadership, Managed the Commercial Service Support Telephony Gateway rollout for Commercial Banking customers and later expanded the service to include Commercial Real Estate customers; successfully completed the rollout significantly under budget, Directed the remediation of approximately 275 "barriers" that negatively impacted employees and customers, Responsible for the successful installation of all functional requirements related to the implementation of assigned new and existing clients, Managing eligibility resource to ensure files are received, while verifying client's intent and any account structure changes, Responsible for 3rd party integration of benefits, Testing and validation of benefits before and after open enrollment, Manage project using SharePoint, Sales Force and Microsoft Project. 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